Since 1985 DALROD have been providing cost-effective and competitive solutions to drainage issues.
Our depots across East Anglia, the Midlands and the North East of England, along with our various service centres, are strategically placed in order for us to confidently provide a genuine 24 hour service to the whole of the UK – DALROD Drainage Solutions.
By constantly growing and expanding in order to always meet the needs of our customers we have developed into a professional and well-established company, widely recognised for consistently providing a quality service at the most competitive price.
Our growing team of knowledgeable and highly trained engineers are fully armed with the skills and knowledge which enable us to tackle any drainage issue in the shortest time possible.
“Hi, I’m Dave Lane and like my father Walter, who started DALROD over 25 years ago, we run a multi-million pound nationwide drainage company that still hold family values in high regard.
In addition to dedicating ourselves to providing a really good service for our customers, two of the main motivations that have kept DALROD at the forefront of the drainage business for so long is that we work as a team, regularly meeting with our franchise partners to share and discuss and take their views on board.
And the other motivation is our love of technology. We have always wanted DALROD to be the market leader by using the latest technology to help us conquer even the most complex drainage problems and provide a better service. It’s exciting to see new advances come on board and at the same time help to make everyone’s life more free-flowing. I know that if any company stands still it will, literally speaking ‘go down the drain’ and my franchise partners share this sentiment and are completely in step with DALROD’s mission to be the best.
My promise as MD of DALROD is that we will always strive to achieve 100% satisfaction for you, our customer, and if there should ever be a problem, wherever possible I will personally attend and put immediate steps in place to resolve any issue.
Our aim in life is for satisfied customers who happily recommend the DALROD name.”
DALROD Drainage Solutions means peace of mind
DALROD’s many accreditations give our customers peace of mind and confidence in our company. All employees undergo extensive in-house training and attend numerous professional training courses prior to going out on site alone. The work carried out by our fully trained, quick response team is fully guaranteed and our main objective is to give our customers confidence in the operation of this company and the service it provides.
History of DALROD Drainage Solutions
This was the year it all started. DALROD’s original founder, Walter Lane, recognised a niche in the drain cleaning industry and together with his wife Margaret opened the first DALROD office, running straight from the family home in Peterborough. This concept of a professionally run family business is still a huge and important factor contributing to the day to day running of DALROD. Friendly and knowledgeable operations personnel, highly skilled engineers and a management team with extensive industry knowledge all join together to deliver a highly committed level of service seldom seen in the drainage industry.
By 1987 Walters’ son Dave Lane and his wife Jo Lane joined the company, each working their way up through all roles in both the office and out on site, right through to present day, as company directors.
To mark the new millennium, DALROD opened it current head office in the centre of Peterborough, large enough to accommodate its ever growing fleet of vans, tankers and CCTV Drain Survey units. The positioning of our head office also allowed us to offer a genuine 24 hour service to a wide range of areas around East Anglia.
This vast regional coverage was expanded even further with the opening of the first DALROD franchise in 2001. This large depot in St. Ives, Cambridgeshire now covers everywhere in the Cambridgeshire county, as well as the Ipswich and Norfolk areas.
In 2007, Del Guiton joined the company as DALRODs’ Regional Manager, and in doing so contributed to the opening of another drainage franchise covering the Nottinghamshire area. This meant that by 2007, DALROD as a company was offering a 24 hour service for both commercial and domestic customers throughout a vast majority of the UK.
To mark its 25th anniversary in 2010, DALROD opened a North East depot based in the Newcastle area. This office now offers our 24 hour service to customers in Alnwick, down to Darlington, as well as many of the surrounding areas.
In 2011 DALROD expanded its already extensive range of services to include Pump Maintenance and Pump Stations, allowing the company to offer a solution to an even wider range of situations.
August 2012 saw the purchasing of a new state-of-the-art relining system which undoubtedly helped DALROD to win a large contract to rehabilitate small diameter sewers in various locations across the UK.
Constantly seeking ways to improve its service to customers is always at the forethought of DALROD’s management team and a further new service was launched in June 2013 to allow CCTV Survey footage to be viewed remotely by DALROD’s clients at their own workplace – vastly improving the way CCTV drainage survey footage had been viewed previously.
February 2014 has seen DALROD make a significant £750,000 investment in new vehicles and equipment to reflect the growing confidence in the country’s economy and in particular the growth within the drainage industry. In addition to securing new franchisees across the country, DALROD has also teamed up with Amethyst Utility Surveys to provide in-depth utility detection surveys to offer a complete drainage solution from start to finish.
In 29 years, DALROD has grown from a small family business, into a professional company well renowned and widely recognised within the drainage industry, expanding constantly whilst still maintaining the friendly family values it was built upon. That’s DALROD Drainage Solutions.
DALROD Drainage Solutions – Sponsors of The Peterborough Phantoms Ice Hockey Team
For several years DALROD have provided support and sponsorship for Peterborough’s ice hockey team, The Peterborough Phantoms and the Junior Phantoms and recently to show their ongoing commitment they have increased their sponsorship. In return the Peterborough Phantoms are now known as the DALROD Peterborough Phantoms – quite an honour! In 2014 DALROD continue their support for the team.