DALROD Frequently Asked Questions

The most common causes of blockages are inappropriate items being flushed down the drains. Sometimes though, a blocked drain can indicate a more serious underlying problem such as a structural defect. Rest assured, though, all of our fully trained engineers carry the knowledge and tools to resolve any problem.

Foul smells are usually the first warning sign of a problem, as well as the water level in your toilet looking unusually high, and a range of other indicators. If these signs are noticed and dealt with as early as possible though, the underlying problem will be quicker and undoubtedly cheaper to fix.

Obviously before our engineers attend your property to fully assess the situation, we have no guarantee of the time it will take. However, in most cases we aim to complete our work within one hour.

If you are unsure if the problem exists within your property boundaries, a complete plan of the drainage you are responsible for can be issued to you upon request from your Local Water Authority.

Avoid flushing un-biodegradable products down the toilet, avoid washing food scraps and food product down the sink, and never wash cooking oils or fats down the drains. Also, if you live in an older property and have experienced several drainage problems, booking regular CCTV surveys to inspect the drains will give even better peace of mind.

It is always beneficial to gain as much information on anything you will be investing your money into, especially if it's your potential home. If you have been notified by the seller that the property has had previous problems with the drains, a CCTV survey is a quick way of showing any potential drainage problem, as well as giving you and the seller an idea of how much it will cost to fix.

Definitely. Especially if you have unexplained re-occurring problems such as a toilet continuously blocking, or mystery foul smells being present constantly. These are just two of the many signs of a structural problem, which we can quickly and easily identify and resolve with minimum hassle. All of our CCTV surveys include jetting prior to the survey, a full DVD of your drainage, and a fully written easy to understand report. As well as this, we will be able to provide a free quotation for any remedial works which may be required subject to our findings.

Yes. Cracks and displaced joints will inevitably cause many costly problems in the future. In fact, we can safely say that the money spent on various callouts for a seemingly continuous drainage problem will be considerably more than money invested into drain relining. This is because relining creates a brand new layer of pipe inside the existing one where the problems lie, therefore creating a seemingly new pipe which is guaranteed to run smoothly for years to come.

Drain and sewer relining offers an extensive range of benefits, some of which include:

In 2010 due to increased demand and a constant effort to provide our customers with a wider scope of services, we introduced the pump station department of DALROD. Some of the services we offer include:

We have no callout charge for any of our services. You will always be quoted for the first hour for an emergency job. No hidden fees or callout charges will be added. What you are quoted is what you will pay.