Our services
Your local and trusted drainage experts for all residential and commercial customers across North East. Whatever your drainage requirements are, we’re on hand to help you 24/7 – with speed, precision and minimal cost as standard.
Our Services
Your local and trusted drainage experts for all residential and commercial customers across North East. Whatever your drainage requirements are, we’re on hand to help you 24/7 – with speed, precision and minimal cost as standard.
Welcome to DALROD North East, the premier providers of planned and emergency drainage services for residential and commercial customers across the whole North East of England.
Our dedicated team of highly skilled drainage technicians provides a truly local service under the national brand of DALROD. Whether it’s for routine maintenance, an emergency unblock, or the removal of excess surface water, DALROD North East are always on hand 24/7, 365 days a year – with no call-out charges or hidden costs.
We undertake a lot of work with local councils and are often called to resolve blocked drains which, if not dealt with by professionals, can cause homeowners major issues very quickly.
It doesn’t matter if you need us in a drainage emergency, require a routine drain clean, for us to be your eyes underground with a CCTV drain survey, or to remove any surface water, DALROD North East are the solution. We deliver impeccable customer service each and every time, so give us a call today for drainage peace of mind.
Why choose DALROD North East for your drainage problems?
We know you need confidence and trust in the people you engage to safely and efficiently clear and repair your blocked drains. That’s why the highly experienced and friendly DALROD North East team pride themselves on five key principles:
- Professionalism
- Attention to detail
- No nasty surprises
- Prompt and efficient
- Unbeatable customer experience, every step of the way
Meet the team
Marc Defraine
Area Contracts Manager
WHat our customers say
DALROD North East is five-star rated on Google Business and Facebook, as well as 4.9 star rated on Trustist
Areas Covered
DALROD North East covers all of the North East’s drainage needs. Service areas include:
- Bamburgh
- Bedlington
- Bishop Auckland
- Blaydon-on-Tyne
- Blyth
- Catterick Garrison
- Cramington
- Darlington
- Gateshead
- Hexham
- Morpeth
- Newbiggin-by-the-Sea
- Newcastle Upon Tyne
- North Shields
- Northallerton
- Prudhoe
- South Shields
- Whitley Bay
- Wylam
FAQs
No – there are no callout charges or hidden extras, no matter the time or day.
Our service centre covers the North East areas. However, if you are calling regarding a problem in another location, we can put you in touch with the local DALROD engineers in that area right away.
We know every job is unique, so we offer bespoke pricing for every project. We charge by the hour/part-hour, including any parts that may be needed to safely complete the work. Contact us today to discuss your drainage requirements.
No, we do not. All quotations are provided free of charge, with no obligation.
Yes. If the situation is deemed to be an emergency – for example it leaves you with no working facilities – then we will do our utmost to attend the scene as fast as possible. We encourage our customers to give us as much detail as possible about the issue when calling.
Yes we can! With our knowledge and experience we can tackle any issue, small or large.
This depends on the situation. It could be for a variety of reasons, particularly within domestic settings, but two of the most common causes are build-ups of fat, oil and grease (FOG) and scale build-up leading to shrinking pipes.
We endeavour to visit all customers on the same day in order to get the problem sorted quickly and effectively.
Our maintenance plans are tailored to individual customers’ needs. We meet with our commercial customers and look to devise a schedule of regular maintenance that suits them, helping to prevent unwanted emergencies from occurring.
Yes, DALROD North East is a 24/7 business. We as drainage engineers are expected to be on hand whenever our customers need us – this could be daytime, evenings, weekends or bank holidays!
Contact Us
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