Meet The Team
A dedicated team of knowledgeable and friendly staff
Whether you’re already part of the DALROD family or are interested in joining us, the expert team based at our head office in Peterborough is always on hand to answer your queries and offer advice.
Get to know a little bit about our close knit team by reading below:
Dave joined his father at DALROD in 1987. Since beginning work as an engineer, he has progressed through the company, learning and understanding all aspects of our business. Dave is responsible for the overall running of the company and implementing its ongoing strategy and growth.
Jo joined Dave at the company in 1987 and became a Director in 2001. She is responsible for the day-to-day financial running of the company, including managing the purchase ledger, financially planning with the board to implement the strategic growth plans, as well as looking after the payroll and all finance.
Kim’s journey within the organisation involves reviewing all DALROD functions to examine how business is conducted. Kim’s progression will see her develop as a Director of the business, and her hands on experience as part of the graduate scheme will have allowed her to understand the entire operation and to have influenced its short and long term plans. Kim has an active role in the business and its current direction.
Jon’s role as DALROD’s General Manager ensures that correct procedures are adhered to at all times and that the company continues to focus on its core values and vision. Prior to joining DALROD, Jon gained 27 years of experience as a General Manager in the food industry.
As a logical thinker, Tom has the fantastic ability to deliver on many of the technical projects DALROD pursues. With many years of experience within IT and finance departments, Tom ensures every department at DALROD HQ – as well as all our service areas – run to the very best of their abilities.
Head of Sales & Business Development
Bryan heads up the Sales and Business Development for DALROD’s Head Office and does so with decades of industry-related experience. Bryan has a great depth of knowledge and an eye for detail. Bryan supports the group in delivering new business and contracts driving growth into our network.
Client Relationship Manager
As an extremely experienced manager and leader within the drainage industry, DALROD’s sales team are very lucky to have someone with the wealth of knowledge that Graham brings to the team. Graham has a proven track record of delivering results whilst ensuring quality customer service remains our key focus.
Network Sales Manager
Russell has worked in the Cleaning & Soft Services Industry for over 30 years many of which have been within the Franchise Market Sector. Russell’s aim is to keep DALROD customer focused to ensure that we deliver the ultimate customer service provision. He will work closely strengthening the Strategic Growth of DALROD’s Account Base.
Hannah is an experienced and passionate B2B marketer who has spent nine years of her career working within the food industry identifying global trends for a FTSE 100 company. More recently Hannah has worked with several SMEs in a range of industries, helping to develop and action their marketing plans.
Admin and Marketing Support
Eralda has recently joined the DALROD team, working within our Marketing department as an intern. Since then Eralda has been offered a permanent role within the business as our new Admin and Marketing Support. She will be helping out other departments with their busy workloads and will be assisting with the accounts and key accounts departments.
Catriona has built a fantastic reputation within the drainage industry over many years – there is nothing she doesn’t know about how to run a successful business. As a fundamental part of the network, Catriona helps and advises the service centres located throughout the UK to ensure we meet the needs of our customers.
Franchise Technical Training & Support
Wayne joined the DALROD team at the end of 2022, working within our Franchise Management team. Wayne brings with him countless years of experience within the drainage industry, and will be a key liaison with our growing franchise network.
Franchise Compliance Support
Anne is one of the most recent members of the team to join the DALROD family.
Anne brings with her many years of experience within franchising and is also a trained ISO 9001 auditor.
Accounts Payable & Receivable Manager
Diane joined DALROD with over 20 years of accounting experience with an international corporate business. Diane oversees the smooth running of Accounts Payable and Credit Control for DALROD HQ and DALROD franchisees. With a naturally helpful attitude, Diane is always on hand to help our customers.
Carol joined DALROD in 2004. Her role as Accounts Admin encompasses a wide variety of duties to ensure the smooth running of the accounts department. Carol also actions the invoicing process for DALROD’s service areas, franchisees and partners, ensuring that our customers are always well looked after.
I am French (from Paris) and studied in England where I met my husband. I qualified as an Agronomist and worked in the food industry for over 10 years. I have held roles in many areas of business but predominantly as a Fruit Technologist and as a Procurement Manager. After 2 years in the USA following my husband with his job and 2 kids later, I engaged in both paid and unpaid charity work mainly in Treasurer positions and as a Performance Manager on a National Lottery Community Fund Programme. Finance and accounts have always been my passion so I am now trying my skills as Credit Controller.
Key Accounts Manager
Alex joined DALROD in 2020 and came from a large housing association where he was based for over 8 years. During his time at the housing association he worked in various departments such as customer service and finance. Since Alex joined DALROD, he has worked his way up and taken over the role of Key Accounts Manager. His calm approach in what is a very busy department enables him to confidently advise and deliver the best service to our customers.
Key Accounts Administrator
Lewis prides himself on his aptitude to deliver the best service to our customers and service areas. His main duties include working closely with our Key Account customers and the fulfilment of their jobs throughout the UK. Lewis joined us as an apprentice and has achieved a Level 3 Business Admin qualification.
Key Accounts Administrator
Hannah joined DALROD bringing with her many years of experience in administration, including within the IT and water industries. As a valuable member of the Key Accounts team, Hannah is currently responsible for the smooth running of the invoicing for our Key Account customers and works closely with a number of our customers with carrying out various administration tasks and assisting with queries.
Key Accounts Administrator
Jade has returned to the business on a part time basis after previously working as an Administration Assistant for DALROD. Since leaving in 2011 she has worked as an office supervisor within the print industry before becoming self-employed in the art and design sector. This experience means she enjoys taking on new challenges and solving problems to ensure customers get the best possible service.
Key Accounts Administrator
Jordan joined DALROD in 2022 bringing with her experience in customer service and administration. Jordan previously worked in the welding and fabrication industry. As well as assisting with the smooth running of invoicing within the Key Accounts team, Jordan also works closely with our Key Account customers and the fulfilment of their jobs throughout the UK.
Olivia has been with our team a little while now and if you meet her you can call her Ollie!
DALROD is not new to Olivia as she has spent some time previously working for our dedicated call centre. Her key tasks within the group will include administration duties to assist the Key Accounts & DALPEST Pest Solutions teams.
Receptionist / Administrator
Vanessa or Nessie as she prefers to be called has recently joined the DALROD family.
Nessie has spent 22 years working within the school sector as a classroom, lunchtime and after school assistant. She loves meeting new people and is a very outgoing and bubbly person who is really enjoying her new role with us!
Interested in joining the DALROD family?
As a rapidly expanding and ambitious company, we are always on the lookout to grow our existing skilled team. As well as our headquarters in Peterborough, we have numerous service centres strategically located across the country which are constantly growing.
Please visit our dedicated careers page to find out more information and view current vacancies.