DALROD’s knowledgeable and friendly team are always on hand to answer your queries and offer advice.
Meet some of the key players:
Managing Director – David Lane
David joined his father in 1987 and since beginning work as an engineer, he has progressed through the company learning and understanding all aspects of our business. David is responsible for the overall running of the company and implementing its ongoing strategy and growth.
Director – Joanne Lane
Joanne joined David in the company in 1987 and became a Director in 2001, she is responsible for the day to day financial running of the company; this includes managing the purchase ledger as well as looking after the payroll and banking.
General Manager – Jon Kynaston
Jon’s role as DALROD’s General Manager ensures that correct procedures are adhered to at all times and that the company keeps focussing on its core values and vision. Jon is from a manufacturing background and prior to joining DALROD had 27 years experience as General Manager in the food industry and is a 6 SIGMA Black Belt in lean business principles. His outside pursuits include a big involvement with ice hockey in his role as Director of Hockey at Peterborough’s ice rink, the home of the DALROD owned Phantoms.
Head of Sales & Business Development – Bryan Lord
Bryan heads up the Sales and Business Development from the company’s Head Office and does so with decades of industry related experience and a great depth of knowledge and an eye for the detail. Bryan supports the group with delivering new business and contracts driving growth into our Franchise network. Bryan, in his free time, likes to support charitable activities offering his time and support when and where he can.
Franchise Manager – Derek Bullivant
Derek works very closely with our Franchisees and internal departments to ensure our quality, standards and compliances are aligned and at the desired levels across the group. Derek works with all, to identify areas of improvement and share best practice where appropriate throughout DALROD
Area Sales Manager – Mark Sansby
Mark is an experienced salesman. Mark covers regional areas marketing our services, securing new works and contracts as well as maintaining existing client relationships and overseeing projects. Mark’s experience gives DALRODs clients a high level of customer service, high standards and excellent before and after sales care and he works closely with our operations and admin teams.
Office Manager – Carol Whiting (IOSH)
Carol joined DALROD in 2004 and her role as Office Manager encompasses a wide variety of duties to ensure the smooth running of the DALROD HQ. Carol also oversees the invoicing process for DALROD’s Service Areas, Franchisees and Partners, ensuring that our customers and DALROD internal departments including Franchisees are looked after.
Accounts Payable & Credit Controller – Diane Scott
Diane joined DALROD with 20+ years of accounting experience within International corporate businesses. Diane oversees the smooth running of Credit Control and Accounts Payable for DALROD HQ and DALROD Franchisees.
Office Administrator – Lisa Hudson
Lisa has over 9 years experience in administration and accounts within drainage sector. Lisa’s attention to detail is second to none making working with Lisa as a colleague or customer a pleasure.
Receptionist & Administrator – Kandice Ferguson
Working within the customer service and hospitality sector for many years, Kandice prides herself on her aptitude to deliver the best customer service possible. Her main roles, as well as administrative duties, is to be the first point of contact for our inbound calls and ensuring they are dealt with efficiently.
Key Account Administrator- Michael Beesley
Michael joined us in early 2018 after many years of experience in the accounting and administration sector. Michael’s calming nature and customer service qualities are second to none.
IT Manager – Tom Scott
As a logical thinker, Tom has the fantastic ability to deliver on many of the technical projects DALROD pursue. With many years in Information Technology and Finance departments, Tom makes sure each department of DALROD HQ and all our service areas run to their very best.
Marketing & Communications Manager – Carrie Buckman
Heading up the marketing activities within the DALROD Group, Carrie shows her creative thinking and many years of experience in the various sectors of marketing. With the fast pace of the DALROD Group, every day brings new and exciting projects for the marketing department to deliver and interact with our customers and suppliers.
Digital Marketing & Communications Assistant – Emily Woods
Emily joined DALROD as an apprentice studying for her Level 3 Diploma in Social Media and Digital Marketing in June 2017. Emily has now completed her Level 3 Diploma and is continuing her journey within the DALROD marketing team.
Health & Safety Officer –
Steve works with our Franchisees and internal departments to ensure all Health & Safety standards and criteria are met and exceeded across the group. Steve is continuously assessing areas and employees, as well as ensuring he, himself is educated and informed to the latest and highest standard possible.
Rest assured, no matter what the problem, every DALROD engineer is armed with the tools and knowledge which enable them to carry out any job through to completion.