Celebrating achievements and positive news is something we should do more of! It is really important for businesses to continue to share and promote the success of their teams with others. Within a franchise business this means highlighting those local service centres around the UK who stand head and shoulders above the rest. 

The entire DALROD network (Director’s, Franchisees and Employee’s) are all dedicated to expanding the range of services offered to customers as the business continues to grow year on year. Our aim is to always provide the best quality drainage solutions to every customer whether they are commercial or domestic 24/7. However, there are some DALROD service centres that continually go above and beyond, exceeding even these expectations.  

At the DALROD annual conference held on the 29th September 2023, a number of recognitions were awarded to individual franchises to celebrate their achievements throughout the year. The most prestigious of which is the highly sought after Franchise of the Year award. This year we were honoured to present this award to DALROD Cambridge

A long and successful journey for DALROD Cambridge!

The Cambridge franchise is the business that started the DALROD franchise journey 22 years ago. They are extremely well-established within Cambridgeshire and have a reputation with their customer base which is second to none. In addition, the business continues to go from strength to strength, not only growing revenue streams but also placing investment back into the business. DALROD Cambridge have an impressive fleet of vehicles, vans, support units and tankers who are on hand to deal with any drainage issue across the county.  

The DALROD Cambridge fleet.

Investment also comes in people and Director Mike Pollard has begun the process of fully integrating son Josh into the business. Josh brings with him a new energy and an eye for modern approaches, this he does through his successful TikTok account. 

Some of the DALROD Cambridge team were available to receive the award on the night, including Josh Pollard, Johnathan Wright and Jim Cawte. Awards cannot be won without the support of the whole team throughout the entire year, and this team is a shining example of this.  

Proud to accept!

“We have always believed that by offering the best possible service we will naturally see the rewards generate for our business. Customer service is everything,” commented Director Mike Pollard. “DALROD Cambridge will continue to make this a priority for our business in the coming years, to ensure that we can offer the highest quality drainage solutions to everyone. We also take our role within the wider network seriously and are always on hand to help out with time, resource and equipment whenever we are called upon. This helps to make the whole network stronger.” 

Some of the DALROD Cambridge team accepting their award!

The award was given out by the Lane family to the Cambridge team, along with a gift certificate for the business to spend. “We are extremely proud of the accomplishments of all our franchisees. It makes us very happy to be able to reward DALROD Cambridge in this way as they continue to exceed all our expectations every single year. Thank you to the whole team for your dedication to your business and to the DALROD brand,” said Kimberley Lane, Director Designate. 

We all want to say a huge congratulations to DALROD Cambridge for another fantastic year! They are a franchise who always strive to offer their customers the finest service possible and are an amazing example of how a franchise business should operate.  Keep up the amazing work! 

DALROD has been offering trusted drainage solutions since 1985. If you would like to learn more about the services we offer and locations we cover, then visit our website for more information. https://www.dalrod.co.uk